Strategic and Operational Business Performance

dashboardDecisions can have a short- or long-term impact; they can be strategic or operational. Measuring strategic or operational performance might require a different set of key performance indicators (KPIs). You need both: Operational KPIs help to measure the short term performance of an organization, strategic KPIs help to measure the implementation of a long term strategy.

This new podcast episode #13 explains the differences, using the picture of driving a car.

BPMSG – One Year On-line

After being on-line with the website for 1 year, it’s time to change the entry page!

Here, on BPMSG.com you will find a couple of interesting articles related to business performance management, from a more practical than theoretical point of view.

Topics covered range from

A new topic was introduced just recently: “Value-driven leadership”. I started with a general article, and added a personality profiling tool (NEO-select). If interested, you might participate and send back the completed questionnaire to get a full report.

In the section other stuff  I post other interesting information, not fitting to the main topic of the site. For example a nice video of the olive-backed sunbird, a review of the Sennheiser Bluetooth Headset etc.

BPMSG stands for Business Performance Management Singapore. As of now, it is a non-commercial website, and information is shared for educational purposes. Please see licensing conditions and terms of use.

Please also be so kind, if you use parts in your web-site or blog, to give credit and a link to my site. I hope you will find some useful information, let me know your feedback or contact me directly for any suggestions.

Klaus Goepel, Mar 2012

about the author

AHP-ANP practical Application with Pros and Cons

The analytic hierarchy (AHP) and analytic network process (ANP) are two multi-criteria decision methods (MCDM), originally developed by Prof. Thomas L. Saaty.

ANP is a more general approach, based on the description of the problem by means of a network instead of a hierarchy as in AHP. On the other hand, ANP is also more complex in its application.

In my latest video presentation, pros and cons for both methods are shown, and a few tips for the practical application of AHP,  and setting up a network for ANP are listed.

Download the slides

Link to video in Youtube

Feel free to comment and feedback here!

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AHP Excel Template

NEW! BPMSG’s free AHP online software: For a quick evaluation of priorities use my AHP online calculator. If you need to handle a complete AHP hierarchy, try out my new AHP-OS System.

Download page of the AHP Excel Template:

Latest Version
Please download the latest version from here

The work is licensed under the Creative Commons Attribution-Noncommercial 3.0 Singapore License. For terms of use please see our user agreement and privacy policy.

Older Versions for tracking purpose: please contact the author.

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