Strategic and Operational Business Performance

dashboardDecisions can have a short- or long-term impact; they can be strategic or operational. Measuring strategic or operational performance might require a different set of key performance indicators (KPIs). You need both: Operational KPIs help to measure the short term performance of an organization, strategic KPIs help to measure the implementation of a long term strategy.

This new podcast episode #13 explains the differences, using the picture of driving a car.

Combined Performance Index

BPM-combIn order to limit the number of Key performance Indicators (KPIs), and maintain clarity and conciseness of a dashboard, sometimes it might be useful, to combine a set of performance indicators into one single key performance indicator. This latest episode of my podcast will show, step-by-step, how you can build up a combined performance index. using

  • a target value,
  • a base value and
  • a weighting

for each individual indicator. It also gives an example how to implement this concept in an Excel spreadsheet.

BPMSG Podcast on Feedburner

 

Incoming search terms:

  • combined performance index
  • cpo indicator