Strategic and Operational Business Performance

dashboardDecisions can have a short- or long-term impact; they can be strategic or operational. Measuring strategic or operational performance might require a different set of key performance indicators (KPIs). You need both: Operational KPIs help to measure the short term performance of an organization, strategic KPIs help to measure the implementation of a long term strategy.

This new podcast episode #13 explains the differences, using the picture of driving a car.

Setting up a small Business

When you plan to setup your own business, many questions will come up.

  • How to do the planning?
  • How much can I charge to the customer?
  • How many orders do I need?
  • What are the risks involved?

In this presentation we will answer these questions using the key ratios we have introduced before. With a simple flow diagram the planning process is explained step by step.

Video Collection

Operating Expenses

The operating expenses of a company have a high impact, not only on the company’s result, but also on other parameters, like profit per costs and minimum order income to be achieved. Even the same operating result and profitability of two companies could be of a different quality, because of different relations in fixed and variable expenses. In this presentation two performance indicators will be developed to monitor these important differences.

Video Collection

Video Collection Business Performance KPIs

Here you find information and links to my collection of  videos about business performance management and other topics.

Episodes published (June 2013):

Some additional videos are available on my Youtube Channel:

I appreciate your comments and feedback.