Welcome to BPMSG

Concepts, Methods and Tools to manage Business Performance

  • You want to make profit with your company?
  • You want to find out where the company stands and actively manage and optimize its performance?
  • You want to set-up your own small business and need to find out whether it can be successful?
  • You need to write a business plan?
  • Or you just want to learn something about business performance, key ratios and indicators to get a better insight in business processes?

Whether you are a CEO of a company, a private person to setup a small individual business or a student, these pages will give you a better understanding of some basic facts and relationships in business. 

I have provided them based on my practical experience in working life. I am convinced that you will find some interesting parts, which you can adapt and apply to your business operation.

Maybe, the viewpoint is sometimes different from what you have learned before. As I am an engineer, I am approaching the topic with my engineering background. Don’t be worried, when I sometimes use mathematical expressions. I do it in order to have a more general coverage of the concept, and I am using just simple operations like addition, multiplication, and so on. In most cases you can make all necessary calculations with a simple calculator.

I hope you enjoy the web-site, if you want to comment, feedback or make suggestions, please feel free to do it here.

The site went on-line on May 1st, 2011

Value Add and Local Content

Operating a sales company, the gross margin percentage is often given by the reseller discount you are getting from your suppliers. If you want to increase profitability you could provide “value added services” with your products, for example maintenance contracts, on-site installations etc. In this presentation we will introduce the key ratios “value add percentage” VAP and “profitability value add” PRVA.

Video Collection

 

Incoming search terms:

  • value add

Setting up a small Business

When you plan to setup your own business, many questions will come up.

  • How to do the planning?
  • How much can I charge to the customer?
  • How many orders do I need?
  • What are the risks involved?

In this presentation we will answer these questions using the key ratios we have introduced before. With a simple flow diagram the planning process is explained step by step.

Video Collection

Writing E-mails

WritingSkills
© zettberlin, www.photocase.com

Extract from my book “Technical Writing Skills for Engineers; A practical guide for students, engineers and other professionals writing or reviewing technical documents“, Chapter VII. Tips and More; © Klaus D. Goepel, 2006 – Picture: © zettberlin, www.photocase.com

E-mails are probably the most often utilized, but informal written documents. In today’s information age they are used extensively for all kinds of communications. As they are much more informal, spelling, grammar, punctuation and wording are not as important as in formal documents. Nevertheless, many of the principles described in the previous sections should be applied to e-mails. How you use e-mails is a question of politeness, and it will show your respect for your e-mail addressee.

Continue reading Writing E-mails

Video Collection Business Performance KPIs

Here you find information and links to my collection of  videos about business performance management and other topics.

Episodes published (June 2013):

Some additional videos are available on my Youtube Channel:  https://www.youtube.com/bpmsg

I appreciate your comments and feedback.