## Diversity Index as Busines Performance Indicator – The Concept of Diversity

A business relying on a single type of product or services can be highly risky. Any change in the market place – a change of customer behavior, a new competitor – might have a high impact on the business results. Diversification is an opportunity to spread and reduce the potential risks.

The mathematical concept of diversity has many applications, ranging from ecology over demography to information science. In the context of business performance diversity indices can be used as key performance indicators (KPIs) to analyze markets, define targets for diversification, and track the success of derived business actions.

Diversity Calculation in Excel – Diversity Indices and True Diversity

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• Diversity & Inclusion performance indicators
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## Strategic and Operational Business Performance

Decisions can have a short- or long-term impact; they can be strategic or operational. Measuring strategic or operational performance might require a different set of key performance indicators (KPIs). You need both: Operational KPIs help to measure the short term performance of an organization, strategic KPIs help to measure the implementation of a long term strategy.

This new podcast episode #13 explains the differences, using the picture of driving a car.

## Combined Performance Index

In order to limit the number of Key performance Indicators (KPIs), and maintain clarity and conciseness of a dashboard, sometimes it might be useful, to combine a set of performance indicators into one single key performance indicator. This latest episode of my podcast will show, step-by-step, how you can build up a combined performance index. using

• a target value,
• a base value and
• a weighting

for each individual indicator. It also gives an example how to implement this concept in an Excel spreadsheet.

You might subscribe to the podcast with this latest video episode here

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• combined performance index
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## Order Income per Sales Person

Any business needs sales activities to get orders from potential customers. Often you have dedicated sales people in an organization, promoting and selling your products or services to customers. But how much order income should each sales person achieve? What is the minimum required, what is the maximum possible? We introduce a new key performance indicator “Order Income per Headcount Sales”

You might subscribe to the podcast with this latest video episode here

## Operating Expenses

The operating expenses of a company have a high impact, not only on the company’s result, but also on other parameters, like profit per costs and minimum order income to be achieved. Even the same operating result and profitability of two companies could be of a different quality, because of different relations in fixed and variable expenses. In this presentation two performance indicators will be developed to monitor these important differences.

You might subscribe to the podcast with this latest video episode here